Privacy Policy

Last Updated: September 4, 2026

Kachhela Medex Pvt. Ltd. (“Kachhela Medex”, “KM”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website and services.

1. Information We Collect

We may collect the following information when you interact with our website:

• Name

• Email address

• Phone number

• Company or organization name

• City and country

• Product or service inquiries

• Information submitted through contact or inquiry forms

• Technical information such as browser type, device information, IP address, and website usage data

2. How We Use Your Information

We may use the information we collect to:

• Respond to your inquiries and requests

• Provide information about our products and services

• Process and manage business inquiries

• Communicate with customers, distributors, importers, and business partners

• Improve our website, products, and customer experience

• Maintain business records and comply with applicable legal requirements

• Prevent fraudulent, unauthorized, or unlawful activities

3. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

Cookies may help us remember preferences, analyze website traffic, and improve the overall user experience.

You may choose to disable cookies through your browser settings. However, some features of the website may not function properly as a result.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers, business partners, logistics providers, or other parties when necessary to provide our services, respond to legitimate business inquiries, comply with legal obligations, or protect our rights and business operations.

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

6. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

7. Pharmaceutical Information

Information available on this website is intended primarily for general information and business-related purposes.

Nothing on this website should be considered a substitute for professional medical advice, diagnosis, or treatment. Customers and users should consult qualified healthcare professionals where appropriate.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

9. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the contact information provided on our website.

Kachhela Medex Pvt. Ltd.
Email: info@kachhela-medex.com
Phone: +91 8047833153